Buying from us, and payment - how it works.
Most of our sales are generated at our shop. Indeed we suggest that you do not buy any tours online, because you will only know exactly what you want to do here after you have arrived and have had a good look around. In any case, when you are here, do come and talk to us!
For most of our private transfers and for some other tours, we are happy to collect your payment after you have arrived on Koh Chang. Where 3rd parties are involved and for accommodation and packages we need to collect payment from you prior to your arrival. For this we use the Paypal secure payment system for safe use on this site. We chose Paypal because it is so simple to use and is secure. If you prefer, we will accept bank transfer, and in this case, we will provide our bank details to you.
If there is a product or service on this site for which you need a price quotation, then please email us with your requirements and we will promptly get back to you with an initial quotation and payment terms. Following further exchanges we will supply you will a final quotation and terms, and id necessary you can then make your payment to us by the secure Paypal service. We will normally ask you for a deposit at this time, but in some cases, full payment will be requested.
When paying by Paypal: If we have already quoted you for a "cash on the day" service, and if you subsequently need to pay in advance by Paypal, we may ask you for an additional sum of 3% - we would then be sharing Paypal's fee. Please send your payment in Thai Baht (THB).
When paying by bank transfer: Please note that on receipt of your payment, we will credit your account with the amount of Thai Baht that we actually receive after foreign exchange fees have been taken by the banks. To avoid creating a balance that we have to collect from you, please specify that you are paying all fees, and that you are sending the full amount in Thai Baht, rather than an equivalent amount in your local currency. Please note that forex fees are sometimes in the region of 30USD or 25GBP or 30EURO. So for small amounts, Paypal usually works out cheaper for you.
Thank you for visiting us! Maybe you'd now like to visit the Paypal site, or initiate your payment by clicking the pay now button.